Shipping policy

United Kingdom shipping

Standard shipping costs £5.35 for orders under £50. Orders of £50 or more receive free Standard shipping. Oversized items have bespoke shipping costs and are excluded from these Standard rates and the free-shipping offer.

Dispatch

Orders are dispatched on the next available shipping day. We do not dispatch on Saturday afternoons, Sundays or bank holidays.

Delivery

Standard delivery is estimated to take 2–4 business days after dispatch. This delivery estimate is separate from the time before dispatch.

Address changes

If you need to change your delivery address, please email info@walkwel.co.uk before your order is dispatched, quoting your order number and the correct address. Address changes can only be made before dispatch.

Returns and refunds

For details of our 30-day return policy and the applicable conditions, please read our Refund Policy.

Shipping enquiries

For questions about shipping or delivery, please email info@walkwel.co.uk with your order number.